Support & FAQ

No account is required. Baskworthy is designed to work completely offline and privately - open the app and start a session immediately. No sign-up, no email, no password.

Open the app and you'll land on the Home screen. Baskworthy will suggest a session based on your local weather and time of day. Pick a duration (5 or 10 minutes, or set a custom time), then tap Start. That's it.

Baskworthy includes ten guided sessions across eight categories:

• Morning clarity (5 or 10 min) - start grounded
• Anxiety reset (5 or 10 min) - guided breathing to calm your nervous system
• Focus (5 or 10 min) - sharpen attention before work
• Midday reset (5 min) - step back, sit still
• Wind down (10 min) - ease into your evening
• Sleep ease (10 or 20 min) - drift into rest
• Body scan (10 min) - release tension head to toe
• Box breathing (5 or 10 min) - four-count reset
• Gratitude (5 or 10 min) - shift focus to what is good
• Letting go (10 min) - release what you cannot control

At launch, the app makes a brief network request to determine your approximate location (from your IP address) and current weather conditions. Based on the weather code and time of day, it selects the most fitting session. If you're offline or the request fails, the app silently falls back to a time-of-day suggestion. No location permission is requested - the feature works without it.

Everything - your session history, mood logs, journal notes, streaks, and achievements - is stored locally on your device only, using Android's secure local storage. It never leaves your device and is never sent to any server.

Uninstalling the app will permanently delete all locally stored data - your notes, mood history, and streaks. There is no cloud backup. If you want to keep your journal notes, copy them out before uninstalling.

No. Baskworthy contains no analytics SDKs, no crash reporting, no advertising networks, and no third-party tracking of any kind. See our full privacy policy for details.

No. Baskworthy is a one-time paid purchase on the Google Play Store - you pay once and own it forever. There are no recurring charges, no premium tiers, and no in-app purchases.

Refunds are handled by the Google Play Store. Google offers a 48-hour refund window for app purchases. To request a refund, visit Google Play's refund page or contact Google Play Support.

Yes - a single Google Play purchase lets you install the app on all Android devices linked to your Google account. Note that because data is stored locally, your session history and notes won't sync between devices.

Session audio streams over the internet. Check that:

• Your device is connected to the internet.
• Your device isn't on silent / Do Not Disturb mode with media blocked.
• The in-app mute button (visible during a session) isn't toggled on.

If you're connected but still not hearing anything, try closing and reopening the app. If the problem persists, contact us.

Go to your device's Settings → Apps → Baskworthy → Notifications and make sure notifications are enabled for the app. Also check that the reminder is set for the correct date and time in the Calendar screen - reminders can only be set for future times. If you've granted permission and the issue persists, let us know.

Try closing the app completely and reopening it. If the issue persists, try uninstalling and reinstalling from the Play Store (note: this will clear local data). If you're still experiencing problems, please contact us with your device model and Android version so we can investigate.

Streaks are calculated based on completed sessions. If a session wasn't fully completed (e.g. you exited early before the session finished), it won't count towards your streak. Make sure to let a session run to its natural end. If you believe your streak reset in error, reach out and we'll look into it.